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TERMS AND CONDITIONSIntroduction:Your credit card has secured your reservation with a 25% non refundable deposit of the total amount of your reservation and is also considered a $500.00 damage and or missing inventory deposit. The balance of your reservation will be charged to your credit card on file 30 days prior to your check in date, and at that time all monies will be non-refundable. You will be held financially responsible for any and all damages and or missing inventory during your stay, up to and above your deposit. A full inventory is done directly before and after your check in. If it is determined that there were more people occupying the unit than allowed, you will be charged $50 per person over the maximum guests allowed. (The rental agreement that you sign states the number of people allowed for the unit you have reserved). Also if it is determined that a pet or smoking was in the rental unit, your credit card will be charged the cost to remove all evidence of pets and or smoke.
Cancellation Policy:All cancellations must be done by fax, or e-mail to property@citlink.net or official letter. Cancellations for any reason received from time of booking up to 31 days prior to arrival forfeit 25% of the total amount of the reservation, no exceptions. Cancellations for any reason received 30 days or less prior to arrival forfeit the full amount of the reservation.
Pets are not allowed in any of our properties unless specified in writing. All properties are non-smoking. There are no refunds for late arrivals and/or early departures. A major credit card is required upon check-in to cover incidental charges. Specific unit numbers and bed configurations are not guaranteed. We reserve the right to provide accommodations of equal or greater value, at no extra charge, if it is necessary. Advertised amenities are not guaranteed and may not be available at your time of visit, such as a pool, a hot tub, TV, etc, might be down for maintenance. There are no refunds or compensation of any type due to an amenity not being available. We realize you might choose your property based on amenities and we will do our best to make sure they are working and available upon your visit, but due to our remote location sometimes it is out of our control. Your nightly rate pays for the property you are renting, not the extra amenities, they are considered a bonus.
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